Returns & Exchanges
At Honeycomb Aeronautical, we stand by the precision and quality of our flight simulation hardware and offer a 30-day return policy for products in original condition. If you are not completely satisfied with your gear, our streamlined return process ensures a quick resolution for your setup.
Return Process
- 1.Check Eligibility
Ensure your item is in its original packaging with all accessories included and was purchased directly from our store within the last 30 days.
- 2.Request an RMA
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number and shipping instructions.
- 3.Pack and Ship
Securely package your flight controls to prevent damage during transit and clearly mark the RMA number on the outside of the shipping box.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund to the original payment method within 7-10 business days.