Frequently Asked Questions
Everything you need to know about your flight simulation gear.
What is the standard shipping timeframe for flight controls?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery times vary by destination and customs processing.
Are Honeycomb products compatible with both PC and Mac?
Yes, our hardware is designed to be plug-and-play compatible with both Windows and macOS systems. Please ensure you download the latest drivers from our support page for optimal performance.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original packaging. If the product has been opened or used, a restocking fee may apply. Please contact support to initiate a Return Merchandise Authorization (RMA).
Do you offer a warranty on the Alpha and Bravo units?
All Honeycomb Aeronautical hardware comes with a 2-year limited warranty covering manufacturing defects and hardware failures under normal use conditions.
Which flight simulators are compatible with your hardware?
Our products are fully compatible with Microsoft Flight Simulator, X-Plane 11/12, and Prepar3D. Custom mapping may be required for specific third-party aircraft add-ons.
Can I use the Honeycomb Xbox Hub with older flight controls?
The Honeycomb Xbox Hub is specifically designed to bridge our Alpha Flight Controls and Bravo Throttle Quadrant for use with Xbox Series X|S consoles.